Terms & Conditions

Terms of Ordering
 
Please read the present General Terms and Conditions of Sale and General Terms and Conditions of Use of the shoesmania-online.com website carefully. By shopping on shoesmania-online.com website you agree with the terms and conditions of ordering, delivery and return. When ordering items, a valid delivery address, contact phone number and an e-mail must be submitted.
 
Our company guarantees the confidentiality of your provided privatedata, as well as all ordering and delivery processes in accordance with the current legislation of the Republic of Latvia.
 
Order Confirmation
 
A confirmation email with the purchase summary will be sent to your e-mail address. Check your spam folder just in case the confirmation email got delivered there instead of your inbox. Make sure that the information is correct and if you notice any inconsistencies, such as an incorrect delivery address, please let us know.
 
Payment Options:
 
Bank transfer to the account provided in an e-mail receipt.
 
Order Delivery
 
If the item is in stock, the order will be dispatched within two working days after the payment for the order is received; 10 days if not in stock.
 
Delivery options:
 
1.      Latvian Post-Office
 
2.   The Post Station Packomat
 
Return Policy
 
You are entitled to return any product ordered via the shoesmania-online.com website up to fourteen (14) working days from the delivery date in accordance with the current legislation of the Republic of Latvia Nr. 207 “Regulations on distance contracts”. You may return your items by mail, via courier services or personally to Riga, Miera Street 11.
 
All return costs are to be covered by the client.
 
In case of purchase refusal, please download and fill the following form, attach a copy of the purchase receipt and mail both documents to Riga, Miera Street 11, LV-1001.
 
The right to a refund does not apply if the item has been damaged after it has been delivered to the client or it has wear and tear signs (excluding shoes worn indoors for trying purposes). You must also include all original packaging.
 
After receiving the purchase returns form, shoesmania-online.com will refund the payment made by the client to the bank account provided.
 
If you have any questions regarding ordering, delivery and returns, please contact shoesmania-online.com personnel by calling on the mobile phone number 29224539 or write an e-mail to info.ald@inbox.lv.